Visitor

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2 Messages

Saturday, October 25th, 2025

Cancel service

Why is there no straight-forward way to cancel service?
I don't see a chat or direct message icon to start the process.

Oldest First
Selected Oldest First

Official Employee

 • 

420 Messages

2 days ago

Greetings, user_k1q078! We appreciate you posting on our XFINITY Community forum. I am sorry to hear you've run into a hiccup with your request. Rest assured, you have reached the right team to assist you with your cancellation concerns. I noticed we received a direct message from you. We will continue through direct message for further assistance. 

 

Visitor

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2 Messages

After posting, the chat icon appeared, thanks.

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