Visitor
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1 Message
Cancel service
Please cancel all of my Xfinity services. I transferred to a new address and it says both are still active. I am paying monthly fees for services that I’m not able to get as the Internet is not working.
Visitor
•
1 Message
Please cancel all of my Xfinity services. I transferred to a new address and it says both are still active. I am paying monthly fees for services that I’m not able to get as the Internet is not working.
XfinityDena
Official Employee
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3.7K Messages
17 hours ago
@user_fsripd
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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