Cancel service

user_28367x Thank you so much for stopping in for help with disconnecting your services. That is something we can help with here, but since we are set up as a public forum, you do need to make a request in public before we request you to reach out in private for assistance, so thank you for making a post! If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.