Visitor
•
1 Message
cancel service
Trying to cancel internet and tv service. going around in circles on website and in chat. only allowing scheduled callbacks on Sunday evening (no other options given)
Visitor
•
1 Message
Trying to cancel internet and tv service. going around in circles on website and in chat. only allowing scheduled callbacks on Sunday evening (no other options given)
EG
Expert
•
113.2K Messages
23 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityGabriel
Official Employee
•
2.6K Messages
23 days ago
user_8me8ai, Hi there! Thanks for taking the time out of your day to reach out. We will surely miss your business. You've knocked on the right door in virtual land. We are a team of experts who can help with the cancellation of your video and internet services over social media. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.
0
0