U

Visitor

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1 Message

Sunday, June 8th, 2025 5:35 AM

Cancel Service

I would like to cancel my account please

Official Employee

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1.6K Messages

20 hours ago

@user_m7lbi8 I ca help you with making changes to your account.  Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

Official Employee

 • 

2K Messages

10 hours ago

It was a pleasure, @user_m7lbi8 working with you in private today and getting you taken care of.-Richard

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