Visitor
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1 Message
cancel service
How do I can my Xfinity service? I would like to cancel service and stop automatic payments from my bank account.
Visitor
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1 Message
How do I can my Xfinity service? I would like to cancel service and stop automatic payments from my bank account.
EG
Expert
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110.7K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySeth
Official Employee
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123 Messages
2 days ago
Good day user_cnheos 👋 thank you for taking the time to be part of our community forums! We'd hate more than anything to lose you as a member of the Xfinity family, but I'd be happy to review your account to help in any way I can or even process a disconnect request for you if needed.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we'll be able to get started from there!
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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