user_mgwapy We are sorry to see you are leaving, but we can help get a disconnect set up for you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, so we can help get that disconnect set up for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
XfinityAmandaB
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