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Sunday, February 9th, 2025 3:57 AM

Cancel Service

My 2 year contract for internet is ending 2/25/25 and I cannot afford the price increase. I would like to cancel service effective 2/26/25.

Official Employee

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1.9K Messages

1 month ago

@user_n2mmam Welcome to our community forum! We're a team of experts dedicated to addressing all your questions and concerns and we'll work alongside you until we reach the best possible resolution :). I'd be heartbroken to see you go and I'd love the opportunity to review your account for a new promotion you love. 
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution. 

Official Employee

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1.6K Messages

1 month ago

@user_n2mmam Glad we were able to find you a great promotion. We appreciate you taking the time to reach out, and for your continued business. 

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