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Tuesday, October 22nd, 2024 2:46 PM

Cancel service

I want to cancel service 

Official Employee

 • 

1.4K Messages

24 days ago

@user_wzaku4

 

Hello, thank you for reaching out! It breaks my heart to hear you are leaving us. As much as I don’t want you to go, I will make sure we get this taken care of promptly.

 

If you could please send our team a direct message with your full name and full address, and we can get started on your request.

 

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

  • Click the "Direct Message chat" icon
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
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