1 Message
Cancel Service
Hi. I would like to cancel my service but it seems like I have to make my first post first before being eligible to send a direct message for a support request, right?
1 Message
Hi. I would like to cancel my service but it seems like I have to make my first post first before being eligible to send a direct message for a support request, right?
EG
Expert
•
110.1K Messages
8 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
•
110.1K Messages
8 months ago
@nuuneoi
Sending an unrequested direct message to the support team is a violation of their forum guidelines.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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