@user_9ccb7d Hello and good morning, and thank you for reaching out over our Xfinity Community Forum. Of course, we would truly hate to lose you, or any other loyal, valued member of our Xfinity family, however, we do understand that circumstances sometimes change, so if needed, we are more than happy to help with any changes you need to make today. Anything we can do to help a valued member of our Xfinity family. To get started, could you please send our team a direct message with your full name and full address? Our team can most definitely help. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary • Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
CCChristopher
Problem Solver
•
577 Messages
3 years ago
@user_9ccb7d Hello and good morning, and thank you for reaching out over our Xfinity Community Forum. Of course, we would truly hate to lose you, or any other loyal, valued member of our Xfinity family, however, we do understand that circumstances sometimes change, so if needed, we are more than happy to help with any changes you need to make today. Anything we can do to help a valued member of our Xfinity family. To get started, could you please send our team a direct message with your full name and full address? Our team can most definitely help. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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