Thu, Jul 8, 2021 5:38 PM
I just want to cancel my service. For the love of God someone please contact me or I will simply stop paying the bill. Thank you.
1 y ago
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Hey there, @banks2121
Our team can help out here through the forums. Please send us a private message with your full name and service address.
To send the requested information: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon or https://comca.st/3hrDz5J • Click the "New message" (pencil and paper) icon • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. • Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window • Press Enter to send it
Thank you again for working with us, @banks2121!
I'm glad we were able to assist with getting the account disconnected for you-- although we will miss having you as our customer! We appreciate you and are glad we got to be your service provider here!