Cancel service please

user_nxlddx Thank you for stopping in for help with disconnecting your services since you found a new provider. We always hate to see a customer go, but that is something we can assist with. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.