Cancel Service - Leaving Apartment

Good Afternoon;

I'm reaching out to cancel my service.

I've had some medical issues and have left my apartment for a rehabilitation facility/hospital. I no longer need internet service.

Please cancel my service immediately........Don't hesitate to reach out if you have any questions.

Thanks.

[Edit: Personal Information]

Responses

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XfinityMartyR

Official Employee

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3.7K Messages

7 hours ago

user_ldn6pf Hi there! We would be more than happy to help. We will need you to send us a direct message, so we can gather your account details.

To send a "Direct Message" message:

• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the ""Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

How to: Direct messaging within the forum

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Customer Service

user_ldn6pf

Cancel Service - Leaving Apartment

XfinityMartyR

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