Visitor

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1 Message

Monday, June 1st, 2026 10:56 PM

Cancel Service From Abroad


I need to cancel service from Abroad and cannot call US numbers anymore. I need to speak to a representative online.

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Official Employee

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2.7K Messages

11 hours ago

 

user_r8ik5g

I'm sorry to hear you need to disconnect services. I understand you are out of the country, and you don't have the option to call in directly. I'll need to bring you into a private chat and complete authentication to get the process started. 

I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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