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Wednesday, June 5th, 2024 10:07 AM

Closed

Cancel Service from aboad

Hi Customer Service team,

I need to cancel my internet service because I moved to a different country.

Please enable Direct Messaging with an agent, so I can cancel my service.

Thanks.

Retired Employee

 • 

729 Messages

1 year ago

 

user_rd9d9w 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 

 

Click "Sign In" if necessary

Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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