Visitor

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1 Message

Friday, July 18th, 2025

Cancel service and refund

Cancel my xfinity internet service. 

I would also like a refund because I was charged today for $44 even though I was told that the service would be canceled on June 28th

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Selected Oldest First

Official Employee

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2.4K Messages

18 days ago

user_nvqv47 Thanks for posting on our Community forums for assistance. We can help with your cancellation request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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