Hello user_w5rzfy! Thanks for reaching out to us on our Xfinity Forums, you found the best team to help out with the account. I'm sorry that you need to cancel, but I know that life changes, and you may no longer have needs for our services.
I received your direct message and I will reply to you there for your account details.
Please be reminded that sending unsolicited Direct Messages to an Official Employee (even to the Xfinity Support handle) or user of the Xfinity Community Forum, is a violation of Forum Guidelines.
We can follow up here once we have everything taken care of.
XfinityPaula
Official Employee
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2K Messages
3 hours ago
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