Hello, @user_d3d4cc I hope your day has been a good one! The last thing we want is to lose you as a customer, so please let us know if there's anything we can help with before closing the account. I promise, our team can turn things around and fix any account issue you may be experiencing. You can always use the following link to review ways to close your account. There is a link to a cancellation form in the article as well.
XfinityJosephA
Official Employee
•
1.7K Messages
2 years ago
Hello, @user_d3d4cc I hope your day has been a good one! The last thing we want is to lose you as a customer, so please let us know if there's anything we can help with before closing the account. I promise, our team can turn things around and fix any account issue you may be experiencing. You can always use the following link to review ways to close your account. There is a link to a cancellation form in the article as well.
https://www.xfinity.com/support/articles/cancel-my-xfinity-services
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