Visitor
•
1 Message
Cancel pending order
Order confirmed on March 3, 2025. Order still states pending at this two week point. I am requesting this order be canceled. This is unacceptable to wait two weeks with no updates. Please cancel.
Visitor
•
1 Message
Order confirmed on March 3, 2025. Order still states pending at this two week point. I am requesting this order be canceled. This is unacceptable to wait two weeks with no updates. Please cancel.
XfinityJon
Official Employee
•
1.2K Messages
8 hours ago
Good afternoon user_3ws5q0. I will be more than happy to assist you further. I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
0
0