user_1xemvw Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
Hello, user_d3afqf! I hope your week is off to a great start. I understand how important it is to have any unwanted subscriptions cancelled right away. You have certainly reached the right team to assist you with this matter! Have you had a chance to log in to your XFINITY Account online to check if it allows you to cancel Peacock through the website? You can follow the steps listed below to cancel the subscription:
-Go to xfinity.com and sign in to your account. -Navigate to "Account," then "Subscriptions". -Locate Peacock Premium or Premium Plus and select "Manage". -Follow the on-screen instructions to cancel.
If you are still having trouble cancelling, please let us know, as we are always more than happy to assist further.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityVictor
Official Employee
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1.6K Messages
3 months ago
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user_d3afqf
Visitor
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1 Message
13 days ago
please cancel my peacocock
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