Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_b8foxo
1st Topic
1st Like

7 Messages

Saturday, January 27th, 2024 8:48 AM

Closed

Cancel Peacock Subscription

I have peacock premium for free because I have a gigabit plan, but I want to cancel it.

Question

 • 

Updated 

10 months ago

296

3

0

Was this helpful?

XfinityDena

Official Employee

 • 

2.5K Messages

10 months ago

@user_b8foxo To manage your subscription on Xfinity you would follow the steps with the link: https://www.xfinity.com/support/articles/peacock-manage-subscription

12

0

user_b8foxo

7 Messages

I dont have an x1 device

10 months ago

0

XfinityEmilyB

Official Employee

 • 

1.7K Messages

@user_b8foxo No worries, are you able to unsubscribe from the Peacock website? 
To cancel your Peacock subscription:

  1. View your subscription status.
    • See the Check the Status of Your Peacock Subscription section above for details on how to do this.
  2. Select Unsubscribe.
  3. You'll see a second page, where you'll select Unsubscribe to continue.
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

10 months ago

0

user_b8foxo

7 Messages

No, It redirects me to the xfinity website main page. 

10 months ago

0

XfinityDena

Official Employee

 • 

2.5K Messages

@user_b8foxo Is there a reason you would like to have the streaming services removed if you are not being charged for it? You do not have to use it and if you were to keep it, you have the option to watch in the future if you change your mind about not using the service at this time.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

10 months ago

0

user_b8foxo

7 Messages

I want to upgrade to peacock with no ads and I can not do it if you guys pay for it

10 months ago

0

user_4b62e8

Visitor

 • 

3 Messages

10 months ago

How do I cancel my peacock streaming service

2

0

user_4b62e8

Visitor

 • 

3 Messages

The address to cancel peacock cannot be found

10 months ago

0

XfinityKassie

Official Employee

 • 

1.4K Messages

@user_4b62e8 Good morning! Thank you for reaching out to our Community Forums Team for assistance with your Peacock subscription. Here are the instructions on cancelling your subscription. Please feel free to let me know if you run into any other issues. 

 

https://www.peacocktv.com/help/article/cancellation

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

10 months ago

0

user_4b62e8

Visitor

 • 

3 Messages

10 months ago

I tried the address sent  to cancel peacock however it cannot be found 

0

0

forum icon

New to the Community?

Start Here