2 Messages
Cancel Peacock Premium
Your website won't let me cancel Peacock Premium. I don't care if it's included I don't want it part of my account because it's terrible (seriously, over 5 minutes of ads to even start a movie?) Also, it's impossibe to get a live person in chat, your AI bot is next to useless, and customer service is basically non-existant except for maybe coming to some random forum? Super job, xfinity. Please just cancel my Peacock Premium. Really hoping for some other internet options in the area so I can cut this cord for real.
CCAntoine
Retired Employee
•
1.4K Messages
11 months ago
Thanks for reaching out user_0g5oql! I'd be more than happy to help you cancel services. If it's apart from your residential package I should be able to remove it. If not the website would be the only place you can cancel it.
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