Visitor

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2 Messages

Saturday, October 18th, 2025

Cancel order for new service

The apartment I am moving into ended up not being ready and I have a new order for service starting today.  I was going to pickup my equpment in store.  What do I do to cancel the order?

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Official Employee

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4.4K Messages

11 hours ago

Hi user_8f66zm! Thanks for taking the time to visit our Xfinity Forum. We appreciate you making this public post (as instructed), and my team is here to assist you. I know we informed you about the unsolicited direct message in our private message, but we will continue to work with you there. Thank you! 

 

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