Visitor

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1 Message

Monday, July 6th, 2026 6:34 PM

Closed

Cancel Online

Hi, I am looking to cancel services without calling or going into the store, is this possible?

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Official Employee

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2.7K Messages

3 hours ago

Good afternoon user_szg6q9, we appreciate you contributing here on our Xfinity Forums! While we hate to see you go, we'd be happy to help with any major account changes. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

Official Employee

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3.4K Messages

31 minutes ago

Thank you for allowing us to help with your cancellation concerns, user_szg6q9. I'm glad we were able to help with your request. If you need anything else, don't hesitate to create a new public submission. Have a great rest of your day. 

 

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