user_a5nea1 Happy to hear that you are back setup for Xfinity Internet. The NOW Internet cancelation can be done right through your NOW Portal, You don’t need to return your equipment. If you cancelled your NOW Internet plan, you’ll no longer be able to use your equipment. We encourage you to recycle it. Learn more about recycling your equipment.
user_ra6agg Hello and thank you for reaching out via our Xfinty Community Forums. To cancel your Xfinity NOW WiFi Pass, you please visit the NOW Portal (xfinity.com/now).
* Go to xfinity.com/now. * Navigate to your account and find the service you want to cancel. * Select "Pause or cancel service" and follow the onscreen prompts. * You'll be prompted to confirm your cancellation and select a reason. * You can choose to cancel immediately or turn off automatic payments to continue service until the end of the billing cycle.
If you need additional assistance please let us know.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_idwsrj Are you speaking about Xfinity Mobile Now? Or WiFi NOW pass (https://www.xfinity.com/support/articles/now-wifi-pass)?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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112.9K Messages
7 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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2.3K Messages
7 months ago
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user_ra6agg
1 Message
5 months ago
Please cancel the now wifi pass
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user_idwsrj
Visitor
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1 Message
3 months ago
How to cancel now mobile pass
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