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user_r4q4yb
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Visitor

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1 Message

Saturday, January 31st, 2026 1:49 AM

Cancel new service request

Please cancel new service request [Edit: removed Personal information]  I no longer need service. Please refund me the $25 I was unaware was being charged. 

Thank you,

[Edit: removed Personal information] 

Question

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Updated 

7 hours ago

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XfinityVictor

Official Employee

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1.9K Messages

9 hours ago

user_r4q4yb Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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