Hello, @hhoncho2000 thank you for reaching out over Xfinity Forums. I understand looking to get assistance since you're unable to cancel the Netflix that is being provided through Xfinity, and would like to help. When you have time, I did have a quick question that will be helpful for me while assisting:
- Was Netflix added through the X1 set-top box, or is it included directly with your TV package?
XfinityJustinC
Official Employee
•
2.2K Messages
5 hours ago
Hello, @hhoncho2000 thank you for reaching out over Xfinity Forums. I understand looking to get assistance since you're unable to cancel the Netflix that is being provided through Xfinity, and would like to help. When you have time, I did have a quick question that will be helpful for me while assisting:
- Was Netflix added through the X1 set-top box, or is it included directly with your TV package?
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