Greetings, user_27oxd3! Thanks for posting on our XFINITY Community forum. We can certainly help you with your Netflix cancellation. To proceed, could you please confirm if you are currently being billed through Netflix or from your XFINITY billing statement?
EG
Expert
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117.7K Messages
21 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityNatalie
Official Employee
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749 Messages
21 days ago
Greetings, user_27oxd3! Thanks for posting on our XFINITY Community forum. We can certainly help you with your Netflix cancellation. To proceed, could you please confirm if you are currently being billed through Netflix or from your XFINITY billing statement?
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