Cancel netflix

csmotichka thank you for using the Xfinity Community Forums page to reach out today. I understand that you would like to remove the standalone Netflix service that you are paying for aside from the StreamSaver feature. We can definitely assist you with this if the service is being billed through us directly. Otherwise, you would need to contact Netflix to address this. Can you send me a direct message with your full name and complete service address to get started?

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.