Visitor
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1 Message
CANCEL NBA league pass subscription
My service address is [Edited: "Personal Information"]. Xfinity makes this WAY TOO HARD TO DO!
Visitor
•
1 Message
My service address is [Edited: "Personal Information"]. Xfinity makes this WAY TOO HARD TO DO!
XfinityEva
Official Employee
•
2.7K Messages
2 hours ago
@user_91d4ac We can help with that! Please keep in mind you may cancel up to 30 days after first charge for the applicable season. To do so, just send us a direct message with your full name and service address.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
For an example of how to send us a Direct Message, check out this link
How to direct message within the forum
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