Cancel my Xfinity

user_ooma5j, hello there and thanks for reaching out. We are sorry to see you leave and your service troubles. I'd be happy to assist you with troubleshooting your services if that's the main reason of wanting to cancel. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and complete service address to help us locate your account. Let me know if you have any questions.