Cancel my Xfinity Internet service - no phone call, no store visit

I want to cancel my Xfinity Internet service. I am documenting this request today, September 4, 2026.

I am not moving, not downgrading, not pausing, and not interested in a retention offer. I cannot take a scheduled callback and I will not be visiting a store. The Xfinity Assistant cancellation flow only offers a callback, so I am posting here as your team directs people to do.

Please pick this up so I can send my account details by direct message and get the disconnect processed today. I also need the return process for the leased gateway, and I want to make sure the autopay scheduled for September 20 does not run against a cancelled account.

@XfinitySupport