Visitor

 • 

1 Message

Saturday, February 28th, 2026 1:48 AM

Cancel my services

Im moving and where im moving too wifi is already established. 

[Edit: Personal Information Removed]

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Official Employee

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1.2K Messages

8 hours ago

Good evening @user_hcg9dg, and thank you for taking the time to post your request. If you could send our team a direct message with your full name and full address, we can get started on setting up your cancelation request.
 

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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