user_52creo Thanks for creating a post. I'm sorry to hear that you're needing to cancel your service, but my team can help make it as easy as possible. We will need your information, so please send our team a direct message with your full name and address.
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XfinityThomasD
Official Employee
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1.9K Messages
22 hours ago
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
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