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user_3s8gqk
1st Topic

Visitor

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1 Message

Saturday, August 15th, 2026 4:47 AM

Cancel my service

Hi Team,

I am returning back to my home country due to some personal issues. I have returned the device in Xfinity store. Now i want to cancel my internet service. Could you help me with that.

Thanks

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Updated 

2 hours ago

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EG

Expert

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120K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityGabriel

Official Employee

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3.4K Messages

2 hours ago

 

user_3s8gqk, Hi there! Thanks for reaching out. I can certainly understand the concern with personal circumstances that require you to return home. We wish you all the best and safe travels. We can certainly help with your request. I appreciate you already returning the equipment to the Xfinity Store. As a friendly reminder for next time, please hold off on sending a DM until being requested by an official employee. Sending an unsolicited DM is a violation of our Forum Guidelines. Since you already sent one, we will continue assisting you via direct message. Thanks for your paitence.  

 

 

 

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