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user_m5bsvm
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Visitor

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1 Message

Thursday, January 15th, 2026 9:18 PM

Cancel my service

I want to cancel my service. I went to the app and it only gave me an option for a call back , to which they were supposed to call 3 hours ago. I just want it canceled 

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Updated 

6 hours ago

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EG

Expert

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115.4K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityMartyR

Official Employee

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2.9K Messages

6 hours ago

 

user_m5bsvm We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Is there any particular reason you would like to cancel your Xfinity services? 

 

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