Visitor
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1 Message
Cancel my service
I would like to cancel my service effective today October 17,2025. Service Address is: [Edited: "Personal Information"]. the name on the account is [Edited: "Personal Information"]. I can be reached thru my email: [Edited: "Personal Information"] or my cell Phone: [Edited: "Personal Information"]
XfinityMarshante
Official Employee
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592 Messages
11 hours ago
Hello @user_aq8yxy, thank you for taking the time to leave a post. We’d be happy to help with your request! If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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