Cancel my service please!

@user_f54d12

Thanks for adding the post, as reminder Our Community Forums are meant as a place for Community support to find resolutions to questions such as yours, and we often have Experts and Community members that have had the same or similar experience that can provide the answer you are looking for. In exchange, your resolution may help someone else that has the same or similar issue now or in the future as well. Please see our Community Forums Guidelines at https://comca.st/3BNMuIT,

It breaks my heart to hear you are leaving us. As much as I don’t want you to go, I will make sure we get this taken care of promptly

Let's continue this conversation via the private chat we have as I have sent you a message via the private chat

Thanks for reaching out to us we enjoyed having you as an Xfinity customer we do be able to service you again in the future feel free to reach out to us anytime and enjoy your weekend