Visitor
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1 Message
Cancel my service abroad
I want to cancel my service because I moved out of the States, but the only option is to schedule the call with supports.
Is there any other ways to connect with the supports since I am unable to make the phone call?
XfinityMartyR
Official Employee
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2.3K Messages
24 hours ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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XfinityJon
Official Employee
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297 Messages
25 minutes ago
Thank you for working with us through direct message. I am glad I was able to resolve your concern. Thank you again for being an Xfinity customer. If we can help you again in the future we are more than happy to help.
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