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Visitor

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1 Message

Friday, March 18th, 2022 1:48 AM

Closed

Cancel my scheduled Payment

I want to cancel my scheduled payment and pay it later this week since I won’t have the funds to pay it this week 

Problem Solver

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954 Messages

3 years ago

Hello and thanks for reaching out @user_a2b8d7. Great news, you have the ability to cancel the scheduled payment. Here is the instructions along with this great Xfinity link https://comca.st/3JohFvE that will walk you though how to set one up, and on the bottom it has these same instructions on how to cancel the payment. 

 

Managing or Canceling Scheduled Payments

Click Manage Scheduled Payments under the Billing tab.

  • Click Manage to change the amount, date, or payment method of a scheduled payment.
  • Click Cancel Payment to cancel a scheduled payment entirely.

Visitor

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1 Message

3 years ago

I need to cancel my payment for tomorrow I paid early

Official Employee

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2K Messages

Welcome to our community forum, @user_62f34f! You've come to the perfect place to get help with any questions you have about your Xfinity service :). I live on a tight budget so I'd be concerned if I made a payment earlier than I meant to. Were you able to follow the steps above to cancel your payment? You can find more information about scheduled payments here.

 

 

 

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