1 Message
Cancel my Plan
Just cancel my plan, end my service by 9/13/24 the date which I already paid service through. I don't need a phone call, nothing crazy, just end it. You make this so difficult.
1 Message
Just cancel my plan, end my service by 9/13/24 the date which I already paid service through. I don't need a phone call, nothing crazy, just end it. You make this so difficult.
EG
Expert
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110.4K Messages
9 months ago
Not home networking help related. Moved here to the proper help section for assistance.
(edited)
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XfinityRay
Official Employee
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2.8K Messages
9 months ago
Hi there, Hiltone! I am sorry to hear that you want to cancel your account! Our team is here and can help you to make changes to your account. No phone call needed, we work through direct message.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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