Visitor
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1 Message
Cancel my move
I set up a move from [Edited: Personal Information] scheduled to disconnect on 5/30/25, there’s been issues with our home buying process so we aren’t closing on 5/30/25 and new date is unknown. I’d like service to remain on at [Edited: Personal Information] until I can figure out the new closing date.
EG
Expert
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110.8K Messages
10 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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1.7K Messages
10 days ago
Hello user_5kbt9f thank you so much for taking the time to reach us here on our Xfinity Forums! Congratulations on the new home! We can help adjust your [pending move to your specifications.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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