Visitor
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1 Message
Cancel my internet
Hello, I am moving to a new state and I need to cancel my Xfinity Internet because the state I am moving to does not have Xfinity. Can I please get connected with someone in order To get this done??
Visitor
•
1 Message
Hello, I am moving to a new state and I need to cancel my Xfinity Internet because the state I am moving to does not have Xfinity. Can I please get connected with someone in order To get this done??
XfinityRay
Official Employee
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3.7K Messages
10 hours ago
Hi there, @user_l3h4vl! Congratulations on your new place! I hope your move is as stress free as possible! I am sorry to hear you will not be able to have our service there but glad to further help with your account. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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