Cancel my internet service

I need to cancel my Internet service to my home [Edited: "Personal Information”]. I am out of United States now I am not at home anymore so I’m not using the Internet when I try to contact you. you try you ask me to contact the cancellation service. I’m outside of United States. I can’t make phone calls so please help email me. Back, please [Edited: "Personal Information”]

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XfinityJohnG

Official Employee

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3.2K Messages

3 days ago

Thank you for reaching out to our team. I can definitely assist you from here with that request. In order for me to do that I will have to ask you to send me a direct message with the full name and complete address for your service. To send a direct message.

Click "Sign In" if necessary

Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message
How to: Direct messaging within the forum | Xfinity Community Forum

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user_mdv1m2

Cancel my internet service

XfinityJohnG

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