Cancel my internet service

user_g63p4r Thank you for stopping in for help with your modem now that you moved to a Wi-Fi-ready location. That is a great question! Your services, like your name, account profile, and plan, should still be able to be moved if your community is not provided with the internet for free. All you should need to do if that is the case is return your old modem.

You can check to see if your account was transferred in the Xfinity app in the account tab, you may see your old address still. If not, we would want to make sure the old account is disconnected for you, as well as get the modem back. 

Are you able to check the Xfinity app account tab to see if you just see the one address?