Visitor

 • 

1 Message

Monday, March 2nd, 2026 9:58 PM

Cancel my internet service

Hello,

I don't have time to call in today. Please cancel my internet service for user_10r991. Please let me know what equipment I need to return. 

Thank you,

[Edit: Name removed]

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Selected Oldest First

Official Employee

 • 

2.5K Messages

13 hours ago

 

user_10r991

I'm sorry to hear you are looking to disconnect. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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