Cancel My Internet Service

I want to cancel my internet service. I do not want to wait until next week for a call back.

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EG

Expert

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115.3K Messages

6 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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U

Thanks. It’s absolutely ridiculous that I am prevented from cancelling my service either through the website or the app. I have sent a direct message to Xfinity Support as well and I hope I am able to resolve this quickly.

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5 hours ago

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XfinityBrianH

Official Employee

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1.9K Messages

user_5m7b1k Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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5 hours ago

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Customer Service

user_5m7b1k

Cancel My Internet Service

EG

user_5m7b1k

XfinityBrianH

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