Visitor

 • 

1 Message

Wednesday, October 22nd, 2025

Cancel my internet service

Please cancel my internet service account details are:

[Edited: "Personal Information"]

Property is already vacant and service is no longer needed.

Oldest First
Selected Oldest First

Official Employee

 • 

2.9K Messages

7 hours ago

 

Hello, user_bx0jl4 - Our team would be happy to help with your request and also explore options for a vaction mode which may help too. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.


Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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