U

Visitor

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1 Message

Friday, April 18th, 2025 5:11 AM

Cancel my Internet service

Deactivate and cancel my Internet service please 

Official Employee

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1.4K Messages

6 days ago

@user_034a5c  You've come to the right place for help. I can help you with changing your services. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

Expert

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110K Messages

5 days ago

The concern is not "E-mail" help related......... Topic moved here to the proper help section.

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